Anyone can book a repair with us – you don’t even need to be a British Gas customer. WebBook a fixed-price repair with no hidden surprises. For more information about replacements, please click here. If you are a vulnerable customer and have any concerns, please call us on 03. In the meantime, thank you for your patience and understanding. WebRest assured, you will receive a replacement or have your appliance repaired shortly. Calls costs up to 10.2 cents a minute (plus call … †† Lines are open 8am - 8pm, 365 days a year. WebCalls cost the basic rate per minute plus your phone company’s access charge. mood homeĬall Out Charges – Castle Electrics Repairs * if the appliance goes faulty again we will return at no extra cost to investigate further. WebIf your appliance is uneconomical to repair (we don’t fix it) we will only charge £20 for our call out, we will advise on a replacement appliance and reimburse you £20 by taking it off the cost of your new appliance.
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